Sky One Luxury

House Rules

RESIDENTIAL COMMUNITY

  • Guests and their visitors must respect that all Sky One Luxury holiday homes are located in family-oriented residential communities. Behavior should reflect a family-friendly environment.
  • Respect the amenities, security of the property, and neighbors.
  • Avoid any inappropriate or uncivilized behavior.
  • Illegal or commercial activities are strictly prohibited on the property or premises at any time during the stay.

GUESTS & VISITORS

  • All Guests and Visitors must be registered with Sky One Luxury at least 24 hours in advance, with valid IDs presented to both Sky One Luxury and community security/reception. Access may be delayed or denied if this requirement is not met.
  • Guests and Visitors must comply with these House Rules and the community’s regulations.
  • Children under 14 years must be supervised in all recreation areas.
  • Guests are responsible for their visitors’ behavior and ensuring compliance with these rules.
  • Visitor limits: One adult and one child under 14 per bedroom, up to a maximum of six visitors unless otherwise approved.
  • Visitors are permitted between 8:00 AM and 10:00 PM and may not remain on the property from 12:00 AM to 8:00 AM.
  • Access to community facilities like pools and gyms may be restricted for visitors based on community rules.
  • Respect the amenities, security of the property, and neighbors.
  • Avoid any inappropriate or uncivilized behavior.
  • Illegal or commercial activities are strictly prohibited on the property or premises at any time during the stay.

ADDITIONAL RESPONSIBILITIES

  • All properties are residential; concierge services are not provided.
  • Use facilities such as pools, spas, and gyms at designated areas and at your own risk.
  • Inspect the property upon check-in and report any issues or missing items within 24 hours.
  • Supervise children in all areas, including pools, balconies, and bathrooms.
  • Guests are solely responsible for their personal belongings. Sky One Luxury bears no liability for lost or forgotten items.
  • Guests and Visitors must comply with these House Rules and the community’s regulations.
  • Children under 14 years must be supervised in all recreation areas.
  • Guests are responsible for their visitors’ behavior and ensuring compliance with these rules.
  • Visitor limits: One adult and one child under 14 per bedroom, up to a maximum of six visitors unless otherwise approved.
  • Visitors are permitted between 8:00 AM and 10:00 PM and may not remain on the property from 12:00 AM to 8:00 AM.
  • Access to community facilities like pools and gyms may be restricted for visitors based on community rules.
  • Respect the amenities, security of the property, and neighbors.
  • Avoid any inappropriate or uncivilized behavior.
  • Illegal or commercial activities are strictly prohibited on the property or premises at any time during the stay.

NOISE/DISTURBANCE TO NEIGHBORS

  • Avoid creating noise that could disturb neighbors, particularly between 10:00 PM and 8:00 AM.
  • Do not enter or use neighbors’ properties or belongings.
  • Report any disputes or complaints to Sky One Luxury promptly.
  • Anti-social behavior is strictly prohibited.

GATHERINGS OR FUNCTIONS

All parties and gatherings are STRICTLY PROHIBITED.

USE OF COMMUNITY FACILITIES

  • Follow the community’s set timings for using amenities like swimming pools and spas.
  • No glassware is allowed in pool areas.
  • Take reasonable precautions to ensure safety, especially for children.

CHECK-IN AND CHECK-OUT PROCEDURES

  • Standard check-in: 2:00 PM for apartments, 3:00 PM for villas.
  • Standard check-out: 11:00 AM for apartments, 12:00 PM for villas.
  • Unauthorized late check-outs will result in a charge equivalent to a full-night stay.
  • Early check-in/check-out is subject to availability and prior approval; additional charges apply.
  • Inspect the property upon check-in and report major damages within 24 hours.
  • Notify Sky One Luxury if absent for more than seven consecutive days to allow property inspections.

BARBEQUE

  • Barbeques are not allowed in apartments, balconies, or terraces. Use designated areas approved by Sky One Luxury or the community.

SMOKING

  • Smoking (including shisha/hookah) is strictly prohibited indoors and outdoors for safety reasons.

NO PET POLICY

  • No, pets are not allowed to stay in the units.

ALTERATIONS

  • No alterations to the property are allowed without prior written consent.

WASTE DISPOSAL

  • Dispose of garbage in designated bins and areas. Do not leave waste in public or common areas.

PARKING

  • Park only in designated areas as instructed by Sky One Luxury.

EMERGENCY CONTACTS

DEFINITIONS

  • VAT: Value Added Tax (5%) as per UAE law.
  • DED: Dubai Department of Economic Development.
  • PSC: Property Service Charge (15%).

By confirming a reservation with Sky One Luxury, Guests automatically agree to the following: